Privacy Policy

At Trinetra Shiksha, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our educational and assessment platform.

1. Introduction

Welcome to Trinetra Shiksha, a comprehensive online examination, adaptive assessment, and competitive exam preparation platform. This policy explains our practices regarding student data, ensuring transparency and trust between our platform, students, educators, and institutions.

2. Information We Collect

To provide you with an effective learning experience, we collect the following types of information:

• Account Information: Name, email address, mobile number, and password credentials.
• Educational Information: College name, branch, graduation year, and academic goals.
• Exam and Performance Data: Mock test attempts, answers submitted, time taken per question, adaptive test progression, and scores.
• Device and Usage Data: Browser type, IP address, device identifiers, and platform interaction logs.
• Communication Data: Feedback, support requests, and messages sent to our team.

3. How We Use Information

We utilize your information to deliver and continuously improve our educational services. Your data is used for:

• Account management: Setting up and securing your student dashboard.
• Personalized testing experience: Tailoring PYQ practice and mock tests to your profile.
• Adaptive test generation: Using your ongoing performance to dynamically adjust question difficulty.
• Performance analytics: Generating subject-wise and topic-wise progress reports.
• Security monitoring: Ensuring exam integrity and preventing unauthorized access.
• Technical support: Assisting you with platform issues or account recovery.
• Service improvement: Analyzing aggregate usage to enhance platform features.

4. Cookies and Session Management

We use cookies and similar session management technologies to keep you securely logged in, remember your preferences, and track active examination sessions. These are essential for the core functionality of our assessment platform.

5. Data Storage and Security

We implement robust administrative, technical, and physical security measures to protect your personal and performance data. Your information is stored securely using industry-standard encryption protocols to prevent unauthorized access or data breaches.

6. User Rights

You maintain control over your personal data. Your rights include:

• Access: You can view your profile and exam history at any time via your dashboard.
• Correction: You can update inaccurate educational or contact information.
• Deletion requests: You may request the deletion of specific personal data.
• Account closure: You can request the complete closure of your account and removal of associated data.

7. Third-Party Services

To operate our platform efficiently, we rely on trusted third-party service providers. These may include:

• Supabase: For secure database hosting and user authentication.
• Vercel: For platform hosting and edge computing infrastructure.
• Email providers: For sending essential account alerts and password resets.
• Analytics providers: For monitoring general platform performance and stability.

8. Children's Privacy

Trinetra Shiksha is designed for students preparing for competitive examinations. We do not knowingly collect personal information from young children without verified parental consent.

9. Data Retention

We retain your account information, exam history, and analytics for as long as your account is active, enabling you to track your long-term academic progress. If you choose to close your account, we will securely delete or anonymize your personal data.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our platform features or legal requirements. We encourage users to periodically review this page for the latest information on our privacy practices.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us: